PRIVACY POLICY
1 IDENTIFICATION.
SOLLERICH S.A.
CIF: A07016272
Domicilio: AV. ALEMANYA, 8. PALMA. ILLES BALEARS
N.º Registro Mercantil: PM-12344
Tfno: 691 059 239
Mail: info@sollerich.eu
Web: www.sollerich.eu
The User may contact us through the following email address: sollerich@gmail.eu or by writing to Sollerich Av. Alemanya, 8. Palma. Illes Balears. Spain.
2 INFORMATION AND CONSENT
By reading this Privacy Policy, the user is hereby informed on how Sollerich collects, processes and protects personal data furnished through the website www.sollerich.eu (hereinafter, the “website”), as well as through their connection and browsing of the Website (hereinafter, “browsing”) and those other data that may be provided in the future to Sollerich through the Accommodation Agreement or any other enabled means.
The User must carefully read this Privacy Policy, which has been written clearly and simply, to facilitate its understanding, and to freely and voluntarily determine whether he/she wishes to provide their personal data, or those of third parties, to Sollerich.
3 OBLIGATORY NATURE OF PROVIDING THE DATA.
The data requested in the forms accessible from the Sollerich Website are, in general, mandatory (unless specified otherwise in the required field) to meet the stated purposes. Accordingly, if they are not provided or are not provided correctly, we will be unable to process the request.
4 FOR WHAT PURPOSE WILL Sollerich PROCESS THE USER’S PERSONAL DATA AND FOR HOW LONG?
Depending on the User’s requests, the personal data collected will be processed by Sollerich in accordance with the following purposes:
• To manage the bookings made, including payment management (where applicable) and the management of the user’s requests and preferences.
• To manage the subscription to the newsletter and subsequent sending of this.
• To manage the User’s contact requests with Sollerich through the channels provided to this end.
• To manage the sending of personalised commercial communications of Sollerich, by electronic and/or conventional means, in cases in which the User expressly consents.
• To manage the provision of the contracted accommodation service, as well as additional services.
• To manage surveys and/or evaluations regarding the quality of the services provided by Sollerich and/or the perception of its image as a company.
The User’s data will be kept for the period required to fulfil each purpose or until the User requests their withdrawal from Sollerich, opposes or revokes their consent.
5 WHAT USER DATA WILL Sollerich PROCESS?
Sollerich may process the following categories of data, depending on the request made by the User:
◦ Identification data: name, surname(s)
◦ Contact details: Postal address, mobile telephone number, email address.
◦ User ID codes or passwords
◦ Personal data: date of birth, gender, nationality.
◦ Details of preferences.
◦ Geolocation data.
◦ Card data, required for payment of the booking or to guarantee the same as well as to pay for the stay or the services associated with it.
In the event that the User provides third-party data, he/she declares that they have the third party’s consent and undertakes to provide the interested party -the data holder- with the information contained in this Privacy Policy, duly exonerating Sollerich from any liability in this regard. However, Sollerich may carry out the necessary verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with the data protection regulations.
6 WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR DATA?
The data processing required in fulfilment of the aforementioned purposes that require the User’s consent cannot be undertaken without said consent.
Likewise, in the event that the User withdraws their consent to any of the processing, this will not affect the legality of the processing carried out previously.
To revoke such consent, the User may contact Sollerich through the following channels: By means of a letter addressed Av. Alemanya, 8. Palma. Illes Balears. Spain, or by means of an email sent to info@sollerich.eu in both cases with the Reference “Data Protection”.
By the same token, in those cases in which it is necessary to process the User’s data for the fulfilment of a legal obligation or for the execution of the existing contractual relationship between Sollerich and the User, the processing would be legitimized as it is necessary for compliance with said purposes. Elsewhere, the processing undertaken in the performance of surveys and/or evaluations regarding the quality of the services provided by Sollerich and/or the perception of its image as a company will be carried out on the basis of the legitimate interest of the data controller.
7 TO WHICH RECIPIENTS WILL THE USER’S DATA BE DISCLOSED?
The User’s data may be disclosed to:
The User's data may be communicated to the staff of Sollerich S.A. and collaborating companies only for internal administrative purposes and/or for the purposes indicated above.
8 USER’S RESPONSIBILITY.
The User:
• Guarantees that they are of legal age or legally emancipated, where applicable, fully capable, and that the information given to Sollerich is true, accurate, complete and up-to-date. For these purposes, the User is responsible for the truthfulness of all the data communicated and will keep the information updated, so that said data reflects their actual situation.
• Guarantees that he/she has informed third parties on whose behalf he/she has provided data, where applicable, of the aspects contained in this document. Also guarantees that he/she has obtained the third party’s authorisation to provide their data to Sollerich for the purposes indicated.
• Will be responsible for false or inaccurate information provided through the Website and for damages, whether direct or indirect, that this may cause to Sollerich or third parties.
9 COMMERCIAL AND PROMOTIONAL COMMUNICATIONS.
One of the purposes for which Sollerich processes the User’s data will be for the sending of commercial communications, through electronic and/or conventional means, with information concerning products, services, promotions, offers, events or relevant news for Users. Whenever any communication of this type is made, it will be sent solely and exclusively to those Users who have authorised its reception and/or who have not previously expressed their refusal to receive them.
To carry out the foregoing task, Sollerich may analyse the data obtained in order to create user profiles that allow a more detailed definition of the products that may be of interest.
In the event that the User wishes to stop receiving commercial or promotional communications from Sollerich, he/she may request cancellation of the service by sending an email to the following email address: info@sollerich.eu, as well as indicating their wish not to receive them through the withdrawal option provided in each of the commercial communications sent.
10 GEOLOCATION DATA.
Sometimes it may be necessary to share geolocation data through some app to facilitate the arrival to the property
11 EXERCISE OF RIGHTS.
The User may send a letter to ollerich Av. Alemanya, 8. Palma. Illes Balears. España, or through an email to the address info@sollerich.eu, in both cases with the Reference “Data Protection”, and attaching a photocopy of the current ID document or passport, at any time free of charge, to:
• Revocation of consent granted.
• To obtain confirmation about whether or not personal data concerning the User is being processed at Sollerich.
• To access their personal details.
• To rectify any inaccurate or incomplete data.
• To request the deletion of their personal data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
• To obtain from Sollerich the limitation of data processing when any of the conditions provided in the data protection regulations are met.
• To get human intervention, to express your point of view and to challenge the automated decisions adopted by Sollerich.
• To request the portability of your data.
Likewise, the user is informed that at any time he/she may file a complaint regarding the protection of their personal data before the competent Control Authority.
12 SECURITY MEASURES.
Sollerich will process the User’s data at all times in an absolute confidential way and maintaining the mandatory duty to secrecy with regard to said data, in accordance with the provisions set out in applicable regulations, and to this end adopting the measures of a technical and organisational nature required to guarantee the security of their data and prevent them from being altered, lost, processed or accessed illegally, depending on the state of the technology, the nature of the stored data and the risks to which they are exposed.
Sollerich
Legal notice
POLÍTICA DE COOKIES
Una Cookie es un fichero que se descarga en su ordenador al acceder a determinadas páginas web. Las cookies permiten a una página web, entre otras cosas, almacenar y recuperar información sobre los hábitos de navegación de un usuario o de su equipo y, dependiendo de la información que contenga y de la forma en que utilice su equipo, pueden utilizarse para reconocer al usuario.
Las cookies son esenciales para el funcionamiento de internet, aportando innumerables ventajas en la prestación de servicios interactivos, facilitándole la navegación y usabilidad de nuestra web.
La información que le proporcionamos a continuación, le ayudará a comprender los diferentes tipos de cookies:
TIPOS DE COOKIES
- SEGÚN LA ENTIDAD QUE LAS GESTIONE
- Cookies propias. Son aquellas que se recaban por el propio editor para prestar el servicio solicitado por el usuario.
- Cookies de tercero. Son aquellas que son recabadas y gestionadas por un tercero, estas no se pueden considerar propias.
- SEGÚN EL PLAZO DE TIEMPO QUE PERMANEZCAN ACTIVADAS
- Cookies de sesión. Recaban datos mientras el usuario navega por la red con la finalidad de prestar el servicio solicitado.
- Cookies persistentes. Se almacenan en el terminal y la información obtenida, será utilizada por el responsable de la cookie con la finalidad de prestar el servicio solicitado.
- SEGÚN SU FINALIDAD
- Cookies técnicas. Son las necesarias para la correcta navegación por la web.
- Cookies de personalización. Permiten al usuario las características (idioma) para la navegación por la website
- Cookies de análisis. Permiten al prestador el análisis vinculado a la navegación realizada por el usuario, con la finalidad de llevar un seguimiento de uso de la página web, así como realizar estadísticas de los contenidos más visitados, número de visitantes, etc.
- Cookies publicitarias. Permiten al editor incluir en la web, espacios publicitarios, según el contenido de la propia web.
- Cookies de publicidad comportamental. Permiten al editor incluir en la página web espacios publicitarios según la información obtenida a través de los hábitos de navegación del usuario.
Según lo dispuesto en el artículo 22.2 de la Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico (LSSI-CE), LA EMPRESA informa de las cookies utilizadas en nuestra website:
| Cookies Propias | Cookies de Terceros | Cookies de Sesión | Cookies de Persistentes | |
| Cookies técnicas | SI | SI | SI | SI |
| Cookies personalización | SI | SI | SI | SI |
| Cookies de análisis | NO | SI | SI | SI |
| Cookies publicitarias | NO | NO | NO | NO |
| Cookies de publicidad comportamental | NO | NO | NO | NO |
Google Analytics: Almacena cookies para poder elaborar estadísticas sobre el tráfico y volumen de visitas de esta web. Al utilizar este sitio web está consintiendo el tratamiento de información acerca de usted por Google. Por tanto, el ejercicio de cualquier derecho en este sentido deberá hacerlo comunicando directamente con Google.
Las cookies de Google Analytics, se almacenan en servidores ubicados en Estados Unidos y se compromete a no compartirla con terceros, excepto en los casos en los que sea necesario para el funcionamiento del sistema o cuando la ley obligue a tal efecto. Según Google no guarda su dirección IP.
Google Inc. es una compañía adherida a “Privacy Shiels” (escudo de privacidad) que garantiza que todos los datos transferidos serán tratados con un nivel de protección acorde a la normativa europea. Puede consultar información detallada a este respecto a través del siguiente enlace: https://support.google.com/analytics/answer/6004245.
Si lo desea puede utilizar el Complemento de inhabilitación para navegadores de Google Analytics a través de cuyas instrucciones pueden rechazarse las cookies analíticas de dicho servicio en todos los navegadores. Puede consultar más información al respecto en el siguiente enlace: https://tools.google.com/dlpage/gaoptout
CONFIGURACIÓN DE COOKIES
Al aceptar las cookies de nuestro Sitio Web, estará consintiendo el uso de las Cookies en las condiciones contenidas en la presente Política de Cookies. LA EMPRESA proporciona acceso a esta Política de Cookies en el momento del registro con el objetivo de que el usuario esté informado, y sin perjuicio de que éste pueda ejercer su derecho a bloquear, eliminar y rechazar el uso de Cookies en todo momento.
Dado que las Cookies no son necesarias para el uso de este Sitio Web, se pueden bloquear o deshabilitar activando la configuración del navegador, que permite rechazar la instalación de todas las cookies o de algunas de ellas. La práctica mayoría de los navegadores permiten advertir de la presencia de Cookies o rechazarlas automáticamente. Si se rechazan, se podrá seguir usando el Sitio Web, aunque el uso de algunos de sus servicios podrá ser limitado y por tanto la experiencia será menos satisfactoria.
A continuación, se indican los links de los principales navegadores y dispositivos para que se pueda disponer de toda la información para consultar cómo gestionar las cookies en cada navegador:
- Internet Explorer™: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
- Microsoft Edge™: https://privacy.microsoft.com/es-es/windows-10-microsoft-edge-and-privacy
- Safari™: https://support.apple.com/kb/ph17191?locale=es_ES
- Firefox™: http://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-?redirectlocale=en-US&redirectslug=Cookies
- Google™: https://support.google.com/chrome/answer/95647?hl=es&hlrm=en
- Opera™: https://www.opera.com/help/tutorials/security/privacy/
- Android: http://support.google.com/android/?hl=es
- Windows Phone: http://www.windowsphone.com/es-ES/how-to/wp7/web/changing-privacy-and-other-browser-settings
Para información adicional sobre cómo configurar las Cookies detallada por proveedor o administrar las preferencias, se puede visitar el portal Your Online Choices.
